Terms of service

Terms of Use

1. Introduction

Welcome to Petco. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

2. Company Information

Petco Trade Manufacturing

Registered in Cyprus

Business Address: Ιπποκράτους 25, Λακατάμια, 2325, Κύπρος

Email: info@petcotrade.com

3. Eligibility

You must be at least 18 years old or have the permission of a legal guardian to make purchases on our website.

4. Products

We sell food products such as protein bars, croissants, cookies and rice snacks. While we strive for accuracy, product images and descriptions are for illustrative purposes only. Minor variations may occur.

5. Ordering and Payment
  • Orders are confirmed only after full payment is received.
  • All prices include VAT where applicable.
  • We accept payments via JCC.
6. Shipping and Delivery
  • We deliver within Cyprus only.
  • Estimated delivery times and fees are provided at checkout.
  • We are not liable for delays due to circumstances beyond our control (e.g., weather, courier issues).
7. Cancellations and Refunds

Refer to our [Refund and Cancellation Policy] for details on cancellations, refunds, and returns.

8. Food Safety & Allergens

Our products may contain allergens such as nuts, dairy, gluten, or soy. It is the customer’s responsibility to check product labels and ingredients before consumption.

9. Account and User Conduct

• You are responsible for maintaining the confidentiality of your account information.
• You agree not to use the website for unlawful or abusive activities.

10. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Any indirect, incidental, or consequential damages
  • Any issues arising from the misuse of our products
  • Losses resulting from events outside our reasonable control
11. Intellectual Property

All content on this website, including logos, text, and images, is our property or licensed to us. Unauthorized use is prohibited.

12. Governing Law

These Terms are governed by the laws of the Republic of Cyprus and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cyprus.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site after changes means you accept the new terms.